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Les spent twenty years in line production management and technical operations support roles within the Steel (BHP / John Lysaght Australia) and Aluminium (Tomago Aluminium) industries. Experience was gained in leading large unionised workforces and their supervisory leaders while continually improving the technical and commercial performance of the production processes. This was followed by ten years in management development and internal improvement consulting within the CRA/Rio Tinto Group (mineral resources industry). This consisted of five years developing and delivering management development programs at the corporate level followed by five years within an operating Business Unit (Pacific Coal – now Rio Tinto Coal Australia) focusing on Human Resource systems development and major service contract negotiation. |
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Since late 1999, Les has been consulting in organisational effectiveness, leadership development, team member development, facilitation, business process improvement and the development and audit of health and safety management systems. Les is based in Brisbane, Queensland Australia. Areas of expertise
QualificationsBachelor of Engineering (Mechanical) – Honours - Newcastle University 1972 W.E. Clegg Prize for Mechanical Engineering 1973 Senior Management Program - Australian Staff College - Mt Eliza 1989 Leadership Development Program - Australian Staff College - Mt Eliza 1992 W Edwards Deming Seminar – Melbourne 1990 Management Analysis Course - Comalco Smelting 1992 Executive Study Tour to USA - Australian Quality Management 1996 Certificate IV – Assessment and Workplace Training 2001 Occupational Health and Safety Auditor - RAB QSA 2005 AssociationsLW Croft & Associates Pty Ltd |