Boards run into difficulties when social dynamics break down. The Ninti One board that governs the new CRC REP wanted to establish conditions up front to minimise this risk and create robust governance.
Involve directors-elect in the deliberate design of a governance system in the lead up to the board's first meeting, through a process that demonstrated the social imperatives of governance.
An unequivocal commitment by directors to a governance system, defined in a board charter, that recognises both the technical demands of the board and the social process through which board members interact and make decisions
How to create a unified understanding of the requirement for safe work practices, regardless of location, that would enable people to choose to work safely.
Design a system embedded in existing operations to enhance the organisation’s ability to learn. In May 2009 we started with a complete redesign of the induction programmes, embedding formal and informal learning opportunities to drive safe work as well as integration with other systems to support ongoing management.
Antarctica New Zealand has made a step change in its explicit expectations of working safely. Changes in managerial practice drive the culture of working interdependently.
How to take an organisation that was delivering impressive shortterm performance, but was failing to address critical system-wide weaknesses, to a higher level of capability.
Working in a strategic alliance with Advanced Dynamics, a five-year capability-building plan was developed and implemented.
Successful implementation of an organisational development plan, including structural and systems changes, and the adoption of a new leadership approach, which created the opportunity for a rapid and significant lift in management team performance
To meld people from diverse backgrounds and remote locations into a well-functioning board to ensure good governance outcomes.
Advanced Dynamics creates strong foundations for the formation of the Board, and enhances subsequent performance by establishing a board charter, board performance monitoring and by building individual director capability to use social process to drive optimum governance outcomes.
External assessment of the CRC 3 years after its inception demonstrates exceptional results, with strong endorsement of its work and governance.
To improve performance, much higher levels of engagement with the public were required. How to take an organisation characterized by a leadership style of “command and control” to one of collaboration and team work?
Draw on employees knowledge to improve their clients’ experience and build employees’ capability to deliver value and remove waste from the system.
A shift in the mindset of employees, from seeing themselves as traditional public servants administering processes to being providers of service focussed on performing quality work, and increased capability to continue the improvement journey.